Contacts
Contact Us
At Wonderluck Casino, we are committed to providing exceptional service to our players. If you have any inquiries, feedback, or require assistance, please feel free to reach out through any of the channels outlined below:
Email Support
For any questions or support requests, you can email us at [email protected]. Our team aims to respond within 24 hours.
Phone Support
If you prefer to speak directly with a member of our support team, you can call us at (02) 5551 2389. Our phone lines are open during the hours listed below.
Working Hours
Our support team is available:
- Monday – Friday: 9:00 AM – 10:00 PM AEST
- Saturday – Sunday: 10:00 AM – 8:00 PM AEST
Support Channels
In addition to email and phone support, you can request a callback if you prefer a more personal touch. To request a callback:
- Simply email us your preferred time and contact number.
Map Directions
If you wish to visit us in person, you can find Wonderluck Casino at the following address:
Wonderluck Casino
789 Lucky Street,
Canberra,
ACT 2601,
Australia
For directions, please refer to our Google Maps location.
Live Chat Availability
Please note that we currently do not offer live chat support.
Escalation Procedure
If you feel your issue has not been adequately addressed, please follow this escalation procedure:
- Contact our support team via email with the subject line “Escalation Request”.
- Include all previous correspondence regarding the issue.
- A senior support agent will review your case and respond within 48 hours.
Service Area and Licensing
Wonderluck Casino operates within the Australian market and holds a valid gaming licence issued by the Northern Territory Government, ensuring compliance with local laws and regulations.
We only review Wonderluck Casino and are not its official representative.
